Privacy Policy - Personal Injury Attorney New York City

This Privacy Policy applies to information collected online from users of this website and through verbal communication. In this policy, you can learn what kind of information we collect, when and how we might use that information, how we protect it, and the choices you have with respect to your personal information.

What Personal Information is Collected and How is it Used?

We collect information about our users in three ways:

Directly from the user (through the contact form, chat, or phone call)
From our web server logs
Through cookies

We use the collected information primarily to provide you with a personalized online experience, delivering relevant information, resources, and services. We do not share any of the information you provide with third parties for marketing or promotional purposes.

User-Supplied Information

If you fill out the “Contact Us” form on this website, we will ask you to provide personal information such as your email address, name, phone number, and state. The only required field is the email address. If chat is available on this website, you may be asked to provide information when participating in an online chat.

Please do not submit confidential, proprietary, or sensitive personally identifiable information (e.g., Social Security Number, date of birth, driver’s license number, or financial details). If you submit such information, you do so at your own risk, and we will not be liable for any consequences of your submission.

Information provided through the contact form, chat, or phone call is used to respond to inquiries and may be used to communicate with you in the future. You can opt out of these communications at any time (see “How Can I Correct, Amend, or Delete My Personal Information?” below).

Verbal Collection of Information

Redmond Law Firm collects opt-in information verbally from customers. Customers may opt-in to receive messages in person at a physical location or over the phone. When a customer is registered for the first time, they are asked to provide a phone number. Staff is trained to ask if the customer would like to opt-in to SMS-based billing notifications. Customers will be verbally informed that:

“Message and data rates may apply.”
“Message frequency may vary.”
“You can text HELP for support or more information and STOP to unsubscribe at any time.”
“Your phone number will not be shared with third parties for marketing or promotional purposes.”

Web Server Logs

When you visit our website, we collect information automatically through web server logs, which may include:

Your Internet Protocol (IP) address
Your Internet Service Provider’s name
The town/city, state, and country from which you access our website
The browser type and device you use
The number of links you click within the site
The date and time of your visit
The web page from which you arrived at our site
The pages you viewed on our site
Certain searches or queries conducted via our website

This data helps us administer the site, analyze usage patterns, protect against misuse, and improve user experience.

Cookies and Similar Technologies

Our website uses cookies to provide a customized and personal service. Cookies are small data files stored on your computer to help us recognize you, remember your preferences, and enhance your browsing experience.

You can disable cookies via your browser settings, but doing so may affect certain features on the website. To manage cookies, visit All About Cookies. You can opt out of Google’s use of cookies via Google’s Ad Settings.

By using this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Policy.

Third-Party Services

We may use third-party services to assist in providing our services and understanding website usage. These services may collect anonymous, aggregated data to analyze website trends without identifying individual users.

Additionally, we may use third-party advertising tools that employ cookies, web beacons, and similar technologies to display relevant content. We do not share your personal information with any third-party advertiser, ad server, or ad network for marketing purposes. You may opt out of certain ad-targeting practices via www.aboutads.info/choices.

How is Personal Information Protected?

We take appropriate security measures to protect your personal information from unauthorized access, accidental loss, misuse, or disclosure. However, we cannot guarantee absolute security.

Who Has Access to the Information?

We do not sell, rent, or lease user data. We will only share personal information with:

Agents, website vendors, or contractors who use it on our behalf
An unaffiliated attorney or firm if we believe they can assist with your matter
Authorities when required by law, for public safety, or during a business transfer (e.g., merger, acquisition, or bankruptcy)

How Can I Correct, Amend, or Delete My Personal Information?

You can opt out of future communications at any time. Contact us via the phone number, contact form, or mailing address on our website to:

See what data we have about you
Change/correct your data
Request deletion of your data
Opt out of communications

SMS & Text Messaging Services

By providing your phone number to Redmond Law Firm PLLC, you agree and acknowledge that Redmond Law Firm PLLC may send text messages to my wireless phone number regarding case details, and ask for the documents, including status updates and reminders for important dates or notifications. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP” to unsubscribe or “HELP” for further assistance.

Policy Changes

If our information practices change significantly, we will update this policy and post the changes here. For any additional questions or concerns, please contact us via the phone number, contact form, or mailing address listed on our website.